52Degrees Telecom Limited have a hassle-free 7 day refund policy for Web Hosting, Reseller Hosting and VPS Services.
Simply open up a billing ticket in our customer support portal requesting a refund before the 7th day. Refunds will only be issued to the Debit/Credit Card or account used to make payment. In order to prevent abuse of our system, this will be limited to one refund per person.
In the event of a failure by 52Degrees Telecom Limited, we will make discretionary refunds for dedicated servers, connectivity products and voice products to provide the service as described in a timely fashion. Simply open up a billing ticket in our customer support portal requesting a refund before the 7th day. Refunds will only be issued to the Debit/Credit Card or account used to make payment. In order to prevent abuse of our system, this will be limited to one refunded per person.
52Degrees Telecoms Limited will post all changes to this policy to this page and where appropriate email the customer. However, it is the customers responsibility to keep up to date with it.
52Degrees Telecom Limited will not provide refunds for domain registration and SSL certificates.
52Degrees Telecom Limited will not provide refunds for any service which has breached our terms of service or acceptable use policy, under any circumstances.
